Privacy Policy

At TheGrumbler.com, our relationship with our customers is very important! We are respectful about the privacy concerns of the visitors to the site. The Grumbler also recognizes the valuable potential of technology to help people communicate with the companies whose web sites they visit, particularly through customer databases. TheGrumbler.com is committed to providing our customers with a secure web site to shop and will only collect the personal information that is necessary to process your order. Our customers should feel assured that access to this information will be limited to the appropriate employees and will never be sold or given to any other company.

Our customers should feel confident that the personal information is transmitted over secure servers. This information is necessary to properly process your order. Our systems limit access to this information only to employees who may need it to process your order. To complete a credit card transaction, the pertinent credit card information is securely forwarded to our credit card processor for authorization. TheGrumbler.com guarantees that our customers will only pay for those items, which they have actually authorized.

Please read the following information to learn more about how and why we collect information and how the information is safeguarded.

What our Privacy Policy Covers

This Privacy Policy covers any personal information that The Grumbler obtains from you when you use services on our site. This policy does not cover the practices of companies that The Grumbler does not own or control, or the actions of people that The Grumbler does not employ or manage.

Our Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes. If we make any material changes, we will post a notice on our home page.

By using this site, you agree to the terms of our policy. For more information about the terms of use for this site, please visit our terms and conditions page.

What & When Personal Information is Collected
The Grumbler will ask you for your information, including some personal data, if you use one of services below: Note: If you decide not to provide information, you may not be able to use some of our services.

Registration: In order to register, you need to share some personal information, such as your name and e-mail address. You do not have to be a registered user to visit The Grumbler's web pages.

Making a purchase: When a customer places an order over our web site, we will ask for your payment method preference, credit card account number and expiration date (if applicable), name as it appears on your credit card, "bill to" address, daytime phone number, and e-mail address. By making a purchase, you become a registered user of TheGrumbler.com. You can choose to store information needed to make a purchase, such as your credit card number, shipping and billing addresses. If you change your mind about storing this information, you can amend or delete it by going to the relevant area of the My Account-Profile page and following the instructions. You can access this section using your registration password.

Our customers should feel confident that the personal information is transmitted over secure servers. This information is necessary to properly process your order. Our systems limit access to this information only to employees who may need it to process your order. To complete a credit card transaction, the pertinent credit card information is securely forwarded to our credit card processor for authorization. TheGrumbler.com guarantees that our customers will only pay for those items, which they have actually authorized.

Sweepstakes, Contests and Surveys: Contests are open only to U.S. residents who are 13 years of age or older. If you are a teen under 16 years of age, you must have your parent or guardian's permission before providing any personal information. When signing up for contests, we will ask for your name, address, state, zip code, phone number, gender, date of birth and e-mail address. This information will assist us in contacting and validating the winners. Contest sponsors may utilize your personal information based on which opt-in(s) you have selected on the contest entry pages to receive future information from them. In addition to the information stated above, we may also request information regarding customer preferences such as favorite brands or music. Providing answers to these questions is optional. This type of information assists us in providing products and services that might interest our customers.

Newsletters: TheGrumbler.com likes to keep its customers informed about the latest merchandise, special offers, contests, promotions and upcoming store events through our online newsletter. TheGrumbler.com does not share our subscriber list or any of our subscriber's information with outside parties. You can unsubscribe from the e-mail newsletter at any time. If you would like to unsubscribe from the newsletter, you may do so by clicking on the unsubscribe link included in each e-mail or by e-mailing us at info@thegrumbler.com

IP Addresses:
TheGrumbler.com uses IP addresses only to resolve system problems and deter unauthorized access to our web site.

How The Grumbler Protects Your Information
We realize that our customers trust us to protect their personal information. We take that task seriously. We maintain physical, electronic and procedural safeguards to protect your personal information. For example:

We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception.

Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk.

Guarantee Details
In 1975, Congress passed the Fair Credit Billing Act. This Act prohibits your bank or credit card processor from holding you liable for more than $50 on fraudulent charges made to your credit card. If your bank holds you liable for this charge, TheGrumbler.com will reimburse you the $50.

How The Grumbler Uses Your Personal Information
The Grumbler collects personal information primarily to make our services more rewarding for you to use. We usually use this information for internal purposes, such as studying our customers' preferences. We may also use your information to contact you for account and promotional purposes.

Who Views Your Personal Information
The Grumbler may only share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing data, providing marketing assistance, processing credit card payments, investigating fraud, conducting customer surveys, and providing customer service. They have access to information needed to perform their functions, but may not disclose your personally identifiable information for other purposes.

Some personal information is stored on servers owned by other companies. Only The Grumbler has the right to access this information.

The Grumbler does not currently sell or license personal information. Before selling or licensing your personal information, we will post a notice in this Privacy Policy and on our home page.

At this time, The Grumbler does not share any personal information with its affiliates. It is possible that this policy will change in the future. If we do decide to share information with our affiliates, we will post a notice in this Privacy Policy and on our home page.

Children Under 13
TheGrumbler.com does not intentionally collect information from children under the age of 13. This policy is designed to protect children. Federal law requires us to take special steps to safeguard children's privacy. If you register with us and we discover that you are under 13, we will delete your registration. We will not send you a message if we do this. If you are under 13 and want to make a purchase, please ask a parent to place the order for you.

Note to Parents:
If your child is under 13 and has become registered using a false age, please notify us, we will immediately close the account and nullify all personally identifiable information collected from them.

Cookies on TheGrumbler.com
We collect some anonymous information about how you use the site by setting and accessing cookies on your computer. These cookies track information such as how often you visit our web site, what pages you view, and where you go after you leave the site. The cookies track your computer, not you. They are not connected to any personal information about you. This information will be in the form of a "Cookie" or similar file and will help us in many ways. For example, Cookies allow us to tailor a web site or advertisement to better match your interests and preferences or make shopping and purchasing merchandise more convenient for you. With most Internet Browsers, you can erase Cookies from your computer hard drive, block all Cookies, or receive a warning before a Cookie is stored. Please refer to your Browser instructions or help screen to learn more about these functions.

The Grumbler contracts with third party service partners to provide us with data collection, storage and reporting services. Under no circumstances are these partners permitted to use your information in any manner, other than to help us make our site more useful and efficient for our visitors. Service partners are required to sign confidentiality agreements and will abide by The Grumbler’s privacy policies.

In Summary
To protect our customers and our reputation, TheGrumbler.com is committed to providing a safe, comfortable online shopping environment. Our servers are secured and access to personal information is limited. TheGrumbler.com guarantees the safety of your information and will only charge you for purchases that are properly authorized. If you have any comments or concerns, you may e-mail us at info@thegrumbler.com

Questions About This Policy
If you have any questions about this Privacy Policy, or the content or practices of our website, you can contact The Grumbler directly at: info@thegrumbler.com